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The item is not fragile (a custom puzzle), but it is stored in the box which was crushed during delivery
no idea what this is... a link or a description might help refresh my memory. it certainly isn't a product i purchased.
It was sent
It arrived faster than I thought.
Everything arrived in great shape. Even had surprises. Would order again.
My 4 year-old daughter LOVED The elf on the shelf puzzle! It was a great, creative way to bring her back for Christmas.
From the opening of the package, to the product. You take great care of every aspect. It did not go unnoticed. It is beautiful and thank you for all the little touches.